1. Information We Collect

Personal Information

When you visit our Site, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing information when making a purchase or reservation.
• Account Information: Username and password if you create an account.

Non-Personal Information

We may also collect non-personal information about your visit to our Site, including:

• Usage Data: Information about how you use our Site, such as your IP address, browser type, referring/exit pages, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and improve functionality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: To process orders, manage reservations, respond to inquiries, and enhance your experience on our Site.
• To Communicate with You: To send you updates, promotional materials, and information about our products and services. You can opt out of receiving marketing communications at any time.
• To Analyze and Monitor Usage: To understand how our Site is used and to improve its functionality and content.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners.
• For Legal Reasons: We may disclose information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those emails or contacting us.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with the updated effective date. Your continued use of our Site after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Genie’s Food
85 Streatham Hill, London SW2 4UB, United Kingdom
Email: info@genies.uk
Phone: +44 20 3712 8103